Quality

We are committed to delivering the highest levels of quality and satisfaction throughout every aspect of our business

RCL - Quality

Building long term relationships are critical to the success of any facilities management contract or project, especially in challenging environments.

By working together as a team, we can implement and deliver the extremely high levels of quality and expectations that are set out by you and your team.

As an ISO 9001 accredited company we employ a robust internal quality management system which utilises a detailed, specific management flow, from the original enquiry to tender all the way through to delivery and ongoing support. This system is administered by the co-ordinators and HSEQ Manager and is simple, logical and user friendly to allow us to manage quality at each stage.

We are totally committed to the quality management processes including the constant review and continual improvement at all times. We gained accreditation to ISO 9001 in 2005 which has been re-issued in 2015 confirming our commitment to quality management. Our business ethos of right first time and continual improvement is paramount to all our operations and reviewed on a regular basis along with our key performance indicators.